(4/19/2022)
The moment I saw this memoir I knew I had to read it. Based on the experiences of Ann Hood as a flight TWA attendant, it is an entertaining and informative telling of her experiences at the end of the "glamour days" of flying.
Hood was hired at a time when "perceptions of the job (flight attendant) and women's roles began to shift, as well as the start of airline deregulation, arguably the most crucial turning point in the airline industry".
Qualifications for flight attendants at the time were sexist. TWA required candidates to be unmarried, of a certain height and weight, a certain age range (28 years old and out), and willingness to relocate. There were unannounced weight checks, and measurements of earrings, heel heights, and hemlines.
American Airlines had a 32 age limit and argued the a basic requirement of attractiveness was found only in young women.
The training was rigorous. In addition to comportment classes "in the interest of grace, rhythm, and the body beautiful," candidates took classes in grooming, poise, food and beverage service, teamwork and customer service. if that wasn't enough, they also learned the safety practices for all planes in the airline's fleet, how to locate and operate the emergency equipment, and how to evacuate the plane in the case of an emergency.
One of the hardest parts of emergency training was studying plane crashes: what caused them, and how people were and weren't saved.
Hood tells us that after years of flying, she was no longer a small-town girl. She goes on to say that: "I'd flown thousands of miles, fixed countless mistakes, helped thousands of people, and navigated new cities-often by herself. Being a flight attendant had turned me into a confident, worldly young woman".
She details how hard flight attendants had fought for basic rights, like eliminating age, marriage, and pregnancy restrictions. As she says, "we were living examples of winning those struggles for equality and professionalism".
She concludes by saying, "I learned...that most people are pretty wonderful, to laugh at human foibles and myself, and to stop taking things too seriously. TWA made my childhood dreams come true and turned me into the person I am today, forty years later".
Thank you BookBrowse for the opportunity to review the ARC. I loved every page of this book, gained lots of historical information along the way, and laugh outloud at many of the episodes described. I highly recommend it.